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The Need to Know vs. the Need to Feel

  • Writer: Canterbury Village Counsellor
    Canterbury Village Counsellor
  • Apr 9
  • 7 min read

Many of us respond to emotional pain by trying to understand it rather than actually feel it. When something hurts, our first instinct might be to ask, “Why do I feel this way? How can I fix it?”


In a quiet library, a young woman is deeply engrossed in her studies, surrounded by shelves filled with colorful books.
In a quiet library, a young woman is deeply engrossed in her studies, surrounded by shelves filled with colorful books.

Intellectually picking apart our pain can feel safer and more manageable than sitting with raw emotions. This is a very human and protective response – after all, if we can explain our hurt, maybe we can control it or make it go away. But as understandable as this “need to know” is, true healing often asks for something different: a willingness to experience and feel our emotions.

In this post, we’ll gently explore the balance between knowing and feeling, why we tend to intellectualize our pain, and how therapy can help us gradually build tolerance for the emotions we’ve been avoiding.


The Need to Know: Trying to Think Away the Pain

Many people cope with heartbreak, grief, or trauma by retreating into their mind. We analyze what happened, research our condition, or replay events over and over, hoping that insight will relieve the pain. Psychologists call this habit “intellectualizing” our feelings – essentially, analyzing and dissecting emotions with logic as a way to distance ourselves from their intensity​copepsychology.com.

In the moment, focusing on facts and explanations can indeed bring a sense of control. It’s far less scary to think about why we’re hurt than to dive into the hurt itself. Importantly, intellectualizing is not all bad. In fact, it’s considered a normal defense mechanism – a mental strategy that protects us when we’re not ready to face the full pain​ collabcounseling.com.

If you’ve ever said, “I’m fine, I just need to figure this out,” you were likely using this coping skill. Often it does help in the short term: understanding a problem can make us feel a bit better or at least distract us temporarily. It’s human to try to make sense of chaos. For many neurodivergent folks and deep thinkers especially, analyzing emotions can feel like a safe default. There is comfort in logic and knowledge, so we shouldn’t shame ourselves for needing to know. You’re not “doing it wrong” by thinking your way through feelings – you’re protecting yourself the best way you know how.

The trouble is that relying only on thinking has its limits. While figuring out our emotions can give clarity, it doesn’t actually process or release the pain behind them. You might come to understand the reasons for your sadness or anger on an intellectual level and still feel just as sad or angry as before. As one therapist describes, intellectualization works “more often than not” to leave us emotionally disconnected and can prevent true emotional processingcollabcounseling.com. In other words, we can end up knowing why we feel hurt but still carrying that hurt inside, unresolved. The feelings don’t magically disappear just because we’ve mapped out their logic. They linger in the background, waiting for a chance to be heard and felt. This is where the “need to feel” comes in.


Reflecting on life's journey as the sun sets over the peaceful hills.
Reflecting on life's journey as the sun sets over the peaceful hills.

The Need to Feel: Why Facing Emotions Matters

Understanding your pain is important, but feeling it is how you truly heal. Emotions serve a purpose – they’re signals from our mind and body that something needs attention. When we avoid those signals, it’s like pressing “pause” on a alarm; the underlying issue remains. Pushing feelings away or rationalizing them will only work for so long. Unfelt emotions have a way of bubbling up later, sometimes even more intensely. Psychologists note that when painful feelings don’t get a chance to be processed, they don’t vanish – they often show up in other ways, such as anxiety, depression, stress, or even physical symptoms​ healthline.com. In short, what we resist persists. You might manage to put off grief or anger, but sooner or later those emotions will resurface and demand acknowledgment.

Why do we avoid feeling in the first place? Simply put, because it hurts. Sitting with sorrow, fear, or shame can be overwhelming, especially if you’ve never been taught how to cope with those feelings. Many of us grew up in environments where we were encouraged to “toughen up,” “be strong,” or not show emotion. If showing feelings led to criticism or more pain in the past, it makes sense that you learned to retreat into your head for safety. Intellectually understanding pain is much cleaner and calmer than actually experiencing it. Feeling the full weight of an old heartbreak or a childhood trauma can be terrifying – it can make us feel out of control or vulnerable. So if you find it hard to feel your feelings, know that this makes perfect sense. There is nothing “weak” about fearing emotional pain; it’s a natural protective impulse.

However, as hard as it is, allowing yourself to feel is the only way emotional wounds truly mend. You don’t have to dive in all at once or wallow without end – “feeling it to heal it” is usually a gradual, titrated process. The idea is that by facing the sadness, anger, or hurt a little at a time, you begin to release its hold on you. Think of emotions like waves that need to wash through; if you block them, they get trapped inside, but if you let them flow, they eventually dissipate. When you give yourself permission to feel, you’re telling your mind and body: It’s okay to experience this. I can survive this emotion. Over time, this builds emotional resilience. You learn that feelings, no matter how intense, are temporary and manageable. The need to feel is really the need to process – to let the emotional energy move through you instead of locking it behind the walls of analysis.


From Insight to Emotion: How Therapy Can Help

If shifting from “knowing” to “feeling” sounds difficult, that’s because it often is. The good news is you don’t have to make that shift alone. Therapy is a place specially designed to help you bridge the gap between understanding your feelings and actually experiencing them in a safe, supported way. In therapy, you have a compassionate partner (your therapist) who will encourage you to sit with your emotions at your own pace. A skilled therapist won’t force you to dive into pain headfirst or judge you for intellectualizing. Instead, they’ll gently guide you to notice what you’re feeling in the moment, all while staying right there with you. In fact, simply having someone willing to be present with your pain – without trying to “fix” it or rush it away – can be incredibly healing​

wendtcenter.org. It’s one of the most powerful aspects of the therapeutic relationship: you start to learn that you’re not alone in your feelings, and that you can face them and still be supported.

Therapy also offers tools to gradually build your tolerance for emotion. Just as you might strengthen a muscle by slowly increasing exercise, a good counsellor will help you strengthen your ability to feel without becoming overwhelmed. This might involve mindfulness techniques, like noticing where an emotion shows up in your body (for example, a tight chest when anxious) and breathing through it. It could include practicing naming your feelings (“I feel hurt” or “I feel scared”) instead of immediately explaining them away. Over time, these practices train your nervous system to handle feelings with more ease. The goal isn’t to eliminate your natural thinking abilities – insight and understanding remain valuable – but rather to integrate head and heart. In therapy, your insights about yourself can finally connect with the appropriate emotions. For instance, knowing that a past experience was traumatic is one step; allowing yourself to grieve or be angry about it is the next, crucial step toward healing. Little by little, the need to intellectually control everything gives way to an ability to experience emotions and let them pass.


A serene and supportive counselling session unfolds, capturing the intimate connection between two individuals engaged in meaningful conversation.
A serene and supportive counselling session unfolds, capturing the intimate connection between two individuals engaged in meaningful conversation.

In a neurodivergent-friendly therapy space, this process is done with utmost respect for your unique way of processing. There’s no single “right” way to feel your feelings. Your therapist might use visual aids, analogies, or simply plain language – whatever helps you connect. The pace will be gentle and led by you. If diving into feelings directly is too intense, your therapist may intermix it with talking, creative expression, or grounding techniques that help you feel safe. Over time, as you build trust in the therapeutic relationship and in your own capacity to handle emotions, you’ll likely find that you don’t need to cling so tightly to the “need to know.” You can still understand your experiences, but you won’t be as afraid to also feel them. This growing emotional tolerance is a form of healing in itself – what used to feel unbearable can become bearable, and then eventually, transform into something you have made peace with.

Striking a balance between knowing and feeling is a delicate journey. It’s completely okay to need answers and clarity; that curious, analytical part of you is trying to help. Just remember that insight alone, while comforting, is only part of the healing process. The other part – allowing yourself to feel – is where deeper relief and transformation lie.


If this reflection resonates with you, you don’t have to explore it on your own. Consider reaching out for support, whether it’s talking with a trusted friend or contacting a professional who understands these patterns. As a therapist, I provide a warm, non-judgmental space for both your thoughts and your feelings. 📩 You are invited to get in touch if you find yourself stuck in your head and longing to reconnect with your heart. You deserve the support as you learn that it’s safe not just to know your pain, but also to feel it – and ultimately, to heal it.

(If you’re in the UK and looking for neurodivergent-friendly therapy, feel free to reach out through the contact page. You’re not alone, and help is here.)

 
 
 

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